Terms

About Us
scentuBEAUTY.co.uk is a Trading Name of Scentual World Ltd. Company Reg Number: 5711552.

scentuBEAUTY
9 - 11 Baldertongate
Newark
Nottinghamshire
NG241UE
01636 611 912
Monday-Friday 10:00-16:00

We reserve the right to refuse any order at our discretion and may take legal action against any customer who attempts to abuse the ordering system.

Descriptive information on this site is not intended to replace such medical advice and/or manufacturer’s instructions. You should seek medical advice if in doubt. scentuBEAUTY is providing this site and its contents on an "AS-IS" basis and makes no representations or warranties or guarantees, express or implied, with the respect to operation of this site.

The online operations of scentuBEAUTY are governed by English Law.

We reserve the right to change our website conditions at any time.

If you do not agree to these Terms and Conditions, please do not register for or use the scentuBEAUTY Site. By using scentuBEAUTY Site you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.

Making a Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Paypal, Visa, Mastercard. We do not charge for any item until it is ready to ship. Your order will be confirmed electronically.

Shipping and Handling

FREE UK DELIVERY - Royal Mail Tracked 48

We aim to dispatch your order within 1 working day. We expect that your order will be delivered within 2-3 working days, but in extreme circumstances delivery may be longer. Postage and packing is by Royal Mail Tracked 48 delivery and for UK deliveries there are no postage and packing charges.

EXPRESS DELIVERY - Royal Mail Tracked 24

We aim to dispatch your order within 1 working day. We expect that your order will be delivered within 1 working day from dispatch, but in extreme circumstances delivery may be longer. Postage and packing is by Royal Mail Tracked 24 delivery and there is a £3 charge.

scentuBEAUTY only delivers to the UK

Delivery Schedule

Orders placed before 12 will be dispatched that day, after 12 they will be dispatched the following working day.
We aim to dispatch your order within 1 working day. We expect that your order will be delivered within 2-3 days.

Tax Charges
All prices on scentuBEAUTY are VAT inclusive. VAT No. 828 8615 88

Credit Card Security
For security reasons we use Paypal for customer protection. Please see Paypal for further details.

Guarantee
We guarantee that all goods supplied are as shown on the web site.

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service during this process. When you order, we need to know your name, address, e-mail address and card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

We use your personal information to notify you of your purchase, to send you updates of our products and services and to ask for your feedback on our service. We will only contact you with your consent.

scentuBEAUTY.co.uk do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart and allow customers to purchase from our website.

We do not collect sensitive information about you, except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by logging into your account or by e-mailing contact@scentubeauty.co.uk

The type of information we will collect about you includes: your name, address, phone number, email address, credit/debit card details.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

If you have any questions/comments about privacy, you should email us at contact@scentubeauty.co.uk

Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Cookie Policy
To improve our customers experience and enhance this site we place small data files on the computer you are using. These are known as cookies. The cookies aren’t used to identify you personally, nor do they store any financial information.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart.

You can turn off cookies by blocking them in your browser Privacy settings.

However, if you wish to restrict or block the cookies which are set you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that restricting cookies may impact on the functionality of this website.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from the computer that you are using as well as more general information about cookies.

If you have any questions about privacy please contact us at contact@scentubeauty.co.uk

Returns Policy

Right to Cancel
You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE 01636640445 contact@scentubeauty.co.uk of your decision to cancel this contract by a clear statement (eg a letter sent by post, fax or e-mail). You may use the model cancellation form below, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery.

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement undue delay, and not later than -
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE, where applicable, of the person authorised by you to receive the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model Cancellation Form

To Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods.

Ordered on
Received on
Name of consumer
Address of consumer
Date

Duty of Care
Customers have a statutory duty to take reasonable care of the goods while in their possession. When returned it is the customer's duty to take reasonable care to ensure that PerfumeUK (Scentual World Limited) receive the goods and that the goods are not damaged in transit. If this reasonable care is not exercised scentuBEAUTY (Scentual World Limited) may have a claim against the consumer for breach of this statutory duty.

In the case of goods that have hygiene seals these must not be removed when examining the product.

Remittance Terms
Products are charged at prices appearing on the catalogue pages and are valid at date of order. Price and availability information is subject to change without notice. Prices are in pounds Sterling. For payment arrangements see 'Making a Purchase'.